Frequently Asked Questions
Do you ship internationally?
Yes! We ship to the USA and most countries worldwide.
International orders (outside the US) may be subject to customs fees and taxes upon arrival in your country. These charges are determined by your local customs office and are the customer’s responsibility. If you have any questions about import costs, please check with your local customs office before placing an order.
Where do you ship from?
All orders are printed and shipped from the United States. While we ship worldwide, please note that international orders may take longer to arrive due to customs processing and longer shipping distances.
If you are ordering from outside the U.S., your package may be subject to customs fees and import taxes determined by your local customs office. These charges are the customer’s responsibility. If you have any questions about potential import costs, please check with your local customs office before placing an order.
Shipping and Processing
Orders are typically fulfilled within 1-5 business days before shipping. At checkout, you’ll see an estimated delivery date, but please note that delays can happen. During the holiday season or large sales events, fulfillment may take up to a week.
Do orders with multiple products ship separately?
If you order multiple items, they may arrive in separate packages. Different product types are often shipped separately, as they may come from different print providers or facilities.
Cancellations, Returns, and Refunds
All items are made to order, meaning production begins only after you place your order. Because of this, I do not accept returns or exchanges. If you need to cancel or modify your order, please contact me as soon as possible. I’ll do my best to assist, but once an order has been sent to production, cancellations or changes are no longer possible.
If there’s an issue with your order or an error on my end, please reach out with a photo of the damaged or incorrect item, and I’ll be happy to replace it—ideally within two weeks of your order date! For more details, please check the return policies.
Do you provide custom or wholesale orders?
Yes! Feel free to reach out if you have an idea for a custom design or any questions—I’d be happy to help!
Why should I join THE BOOKISH SOUL CLUB?
Because we're more than just a shop—we’re a community of bookish babes who love cozy, stylish, and empowering apparel! As a club member, you'll get early access to new drops, exclusive discounts, and surprises that will make your bookish heart skip a beat. ❤️📚
🎁 A little something extra! When you subscribe, you'll unlock special deals, limited-edition designs, and secret sales available only to our members.
🚨 Important note: To celebrate our grand opening, we're offering a 25% storewide discount, which means no additional discounts or promotions (including the usual welcome discount) will apply during this time. Once the launch sale ends, new subscribers will receive a one-time 10% off discount code for their first order.
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