SLOW MAIL, MADE WITH HEART

The Butterfly Post

A bimonthly illustrated snail mail subscription created to bring a little beauty, creativity, and a quiet moment to your mailbox.

Each envelope is thoughtfully prepared in Montreal and filled with original art and heartfelt words that you can take the time to enjoy and reflect on.

Offered in English and French, The Butterfly Post reflects the languages that have become part of our daily lives since making Montreal our home and our desire to connect with the community around us and rediscover the charm of traditional mail together.

From Sign-Up to Your Mailbox

  • JOIN ANY MONTH

    You can subscribe during either month of a theme. Join by the 28th, and your first mailer will ship during the first week of the following month.

  • RECEIVE MAIL EVERY TWO MONTHS

    After your first mailer, your next edition will ship two months later and continue every two months after that.

  • MANAGE IT ANYTIME

    Update or cancel your subscription through the customer portal before your next billing date.

THE STORY BEHIND THE BUTTERFLY POST

Created by Gigi & Isa

At the heart of The Butterfly Post is a project my daughter Isa and I are creating together. We chose to combine my passion for drawing, painting, and illustration with her love of books, writing, and stories. Through this project, we are giving those passions a place to grow while making creativity a more meaningful part of our lives.

The world moves quickly, and sometimes it can feel overwhelming. With The Butterfly Post, we wanted to create something personal and tangible that allows you to slow down, be present, and appreciate a small moment of connection.

FAQ

When will I be billed?

You will be billed on the same day you first subscribe, and then every other month on that same date unless you cancel before your next renewal.

You can manage or cancel your subscription through your customer portal at any time.

How often will I receive my snail mail?

You will receive The Butterfly Post every two months.

For example, if your first mailer ships in February, your next mailers will ship during the first week of April, June, August, and so on.

Can I join during either month of an issue?

Yes. Although each issue lasts two months, you can subscribe during either month. Join by the 28th, and your first mailer will ship during the first week of the following month. After that, you’ll receive a new issue every two months.

When will I get my letter?

I send out The Butterfly Post during the first week of every month.

To be included in the next month’s mailing, please subscribe by the 28th of the previous month. For example, if you subscribe by January 28, your first mailer will ship during the first week of February.

Canadian members typically receive it within 3-10 days of sending, and international members should receive the letter within 2-6 weeks.

The subscription is bimonthly, which means you will be billed every other month. New subscriptions may open monthly, but each seasonal theme runs for two months, so members who join in different months may still receive the same theme.

Can I cancel my subscription?

Yes. You can manage or cancel your subscription through your customer portal. If you need help, you can always contact me.

Can I track my mailer?

To keep The Butterfly Post affordable, most mailers are sent as standard letter mail, so tracking may not be available.

If a tracked option is available for your location, it will be shown at checkout.

My mailer arrived damaged. What should I do?

If your mailer arrived damaged or incorrect, please email me at thebutterflypost@gmail.com with your name and photos of the item(s). My usual email response time is 1–3 business days.

What if my mailer hasn’t arrived?

The Butterfly Post mailers ship during the first week of the month.

For example, if your first mailer ships in February, your next mailers will ship during the first week of April, June, August, and so on.

Joined by the 28th of the previous month? Your first mailer will ship during the first week of the following month. For example, if you join by January 28, your first mailer will ship during the first week of February.

Once shipped, please allow up to 14 business days for Canada/U.S. delivery and up to 21 business days for international delivery. If your mailer hasn’t arrived after the estimated delivery window, it’s possible it may have been delayed or lost in transit.

Please email me at thebutterflypost@gmail.com with the following information so I can verify your order and help resolve it: your full name, shipping address, order number, and the date you joined The Butterfly Post.

My usual email response time is 1–3 business days. Before emailing, please take a moment to read the Q&A section.

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