Shipping Policy:
Orders are printed and shipped on demand, which typically takes about 4–5 business days for processing and fulfillment before shipment. Once your order ships, you will receive a tracking number to follow its progress. Please note that delivery times shown at checkout are estimates and may be subject to delays. We currently ship within the United States and internationally to most countries worldwide.
For orders shipping outside the United States, customs and import fees may apply. These charges are determined by your local customs office and are beyond our control. We are not responsible for any additional fees that may be incurred upon delivery. Shipping times for international orders vary depending on destination and customs processing.
We are also unable to combine separate orders once they have been placed. If you have any questions about shipping or need assistance, please contact us at thebookishsoul.contact@gmail.com.
Return & Refund Policy
All items in our store are made to order. Because of this, we cannot accept returns or exchanges unless the product you receive is damaged or incorrect. If there is any concern with your order, please let us know immediately at thebookishsoul.contact@gmail.com.
If you receive a damaged or wrong item, contact us within 30 days of delivery and include your order number and a clear description of the issue. We may request photos to help process any replacement or refund. If a package appears lost, first ensure that the shipping address provided at checkout was correct. We are not able to reimburse costs if the address was entered incorrectly. If the address is correct, please reach out to your local post office or check with neighbors, as packages sometimes arrive a few days later than expected. If you are still unable to locate your package, feel free to email us.
